Terms of Service

1. About TradeMic

TradeMic is a UK-based software service that helps tradespeople create quotes, invoices, and manage customers. By creating an account or using TradeMic, you agree to these Terms of Service. If you do not agree, do not use the service.

2. Your account

• You must provide accurate information when registering.
• You are responsible for keeping your login credentials secure.
• You must be at least 18 years old to use TradeMic.
• One account per person. You may not share your account with others.

3. Free trial & subscription

• New accounts receive a 14-day free trial with full access to all features.
• No credit card is required to start the free trial.
• After the trial, continued use requires a paid subscription at the rate shown at trade-mic.co.uk/subscription.
• Subscriptions are billed monthly and renew automatically unless cancelled.
• You can cancel at any time from your account settings. Cancellation takes effect at the end of your current billing period.
• We do not offer refunds for partial months.

4. Acceptable use

You agree not to use TradeMic to:

• Create false, misleading, or fraudulent quotes or invoices.
• Violate any applicable law or regulation.
• Attempt to reverse-engineer, hack, or disrupt the service.
• Use the service for any purpose other than your own legitimate trade business.

5. Your content

You own the quotes, invoices, and customer data you create in TradeMic. By using the service, you grant us a limited licence to store and process that data solely to provide the service to you. We do not claim any ownership over your content.

6. Quotes and AI-generated content

• User-provided information: All quotes are generated based solely on the information you provide. The accuracy of any quote depends entirely on the accuracy and completeness of what you tell the app.
• Your responsibility to review: You must review every quote before sending it to a customer. TradeMic is an assistance tool, not a professional estimator. Do not send quotes without checking that figures, materials, and descriptions are correct.
• Not professional advice: TradeMic does not provide surveying, engineering, legal, or professional estimating services. Output from the app should not be relied upon as a substitute for professional judgement.
• No liability for quote errors: We accept no liability for losses, disputes, or damages arising from quotes or invoices that contain errors, omissions, or inaccuracies, regardless of how those errors arose.

7. Service availability

We aim to keep TradeMic available at all times but cannot guarantee uninterrupted access. We may need to carry out maintenance, updates, or deal with unexpected outages. We will notify users of planned downtime where possible.

8. Limitation of liability

TradeMic is provided "as is". To the extent permitted by law, we are not liable for any indirect, incidental, or consequential loss arising from your use of the service, including any errors in AI-generated quotes or invoices.

Our total liability to you for any claim shall not exceed the amount you paid us in the 3 months prior to the claim.

9. Termination

We reserve the right to suspend or terminate accounts that breach these Terms, with or without notice. You may delete your account at any time from your settings.

10. Changes to these terms

We may update these Terms from time to time. We'll notify you of material changes by email or in-app notice at least 14 days before they take effect. Continued use after that date means you accept the updated Terms.

11. Governing law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact

Questions about these Terms? Email us at support@trade-mic.co.uk.